Privacy policy

 


Who we are

Our website address is: https://ogculture.co.nz.

By using this Site, you represent that you are at least the age of majority in your state, province and country of residence.

What personal data we collect and why we collect it

Personal Information

When you engage with activities on our Site, we may ask you for certain information referred to on this Site as “Personal Information,” which includes information that pertains to your identity. Such actions include making a making a purchase; signing up for our newsletter; entering a contest, sweepstakes or giveaway; creating an account on our site; filling out a survey, and submitting a contact form.

Personal information we collect includes:
Name, Email, Telephone Number and Shipping, Billing address

We do not collect:
Payment information (which is processed through Windcave, Polipay and Afterpay) and passwords (which are fully encrypted).

Additionally, when you make an order on our website, we can access your IP address and anonymized Google Analytics information about how you navigate our site which we may use to make our services better.

Children’s Privacy

We do not knowingly collect personal information online from children under the age of 13. We will remove any information about a child under the age of 13 if we become aware of it. 

Management of your personal data

Retention of your personal data:
Personal data is retained securely and indefinitely, and you may request that we delete your data at any time.

Managing your personal data:  
For users that register on our Site, we store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time. Website administrators can also see and edit that information.

You have the right to request access to your personal data, correction of your personal data if it is incomplete or inaccurate, or deletion or restriction of your personal data, at any time by contacting us at info@ogculture.co.nz.

You can remove your email from our mailing list at any point by unsubscribing at the bottom of any email.

Mobile Terms of Service

Last updated: Sept. 27, 2023

The OG Culture mobile message service (the "Service") is operated by OG Culture (“OG Culture”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to OG Cultures SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of OG Culture through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with OG Culture. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to [insert your sending number] or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other OG Culture mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to [insert your sending number] or email info@ogculture.co.nz

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see the rest of this Privacy Policy.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

OG Culture uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.

Who we share your data with

We use third-party companies to help us complete your order, facilitate fulfillment, and advertise and/or market our products. These third-party companies include:

These companies are given access to some or all of the information you provide us. The companies are restricted from using your information in any manner other than in helping us to target advertising or to deliver or provide you with our products. 

How to contact us

We welcome questions, comments, and concerns about our Privacy Policy and privacy practices.

If you wish to provide feedback or if you have questions or concerns, or wish to exercise your rights related to your personal data, please contact us by email at info@ogculture.co.nz